You can find complaint contact details for Yorkshire Water above. The business has its roots in the Yorkshire Water Authority, one of ten regional water authorities made by the Water Act 1973, also privatised under the conditions of the Water Act 1989, when Yorkshire Water plc, the parent firm of the Yorkshire Water firm, has been floated on the London Stock Exchange. NB: this is only sent to new customers. You can view and manage your bills on our website. We want to help you if you can't pay your bill. Issue a County Court claim which will add costs to your bill. Repairs and Roadworks. Watersure scheme, Resolve scheme, Water Direct. No, there isn't a hosepipe ban. Solving your water supply problems. Communicating would prevent frustrations, and traffic mayhem, and the workmen are unhelpful.!!!!!!!! Standing charges include the costs of billing and customer service facilities and the fixed costs in the provision and maintenance of the water supply and sewerage system. Our frequently asked questions are a great place to start. Coronavirus. No, there isn't a hosepipe ban. If your property is vacant and uninhabitable plus no water is used, you can, Roadworks, Leaks and Incidents in your area. Apply to the county court to ask for a judgment to be entered against you. How to make a Complaint to Yorkshire Water. If you want to close an account due to a bereavement, choose the Closing an account option, below. The Surface Water Drainage charge covers the cost of draining rainwater from your property. The additional leaflet we sent you outlines our responsibilities around the use of your personal data and covers what Credit Reference Agencies and Fraud Prevention Agencies do with data that we share with them. Yorkshire Water also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company. Get in touch so we can help you with your enquiry. Keeping our customers and our colleagues safe. Bills are due when they're issued unless you have a payment plan with us. Solving your water supply problems. We accept payments by Solo, Maestro, Visa and Delta or by Visa Debit and MasterCard. You'll normally pay a standing charge based on the size of the meter and a volume charge for the water used. Our frequently asked questions are a great place to start. Repairs and Roadworks. Coronavirus. Keeping our customers and our colleagues safe. If you don't know when your payments are due, please get in touch here. No, there isn't a hosepipe ban. But we always ask customers to use water carefully. No, there isn't a hosepipe ban. Managing water resources, Where does water come from? Just complete our Change the way you pay form with your new details and we’ll replace your old Direct Debit. No, there isn't a hosepipe ban. Coronavirus. Hopefully, We helped you to get some genuine records for Yorkshire Water Complaint information. Tell us where we've gone the extra mile, we've fallen short or give us feedback.