Worked in a variety of weather conditions. Notified customers of potential water leaks on their service line. Maintained company equipment in a safe and efficient manner. Indicate irregularities on forms for necessary action by servicing department. Identified and reported conditions found that prohibit the reading of meters and/or any hazardous conditions to management. Instructing - Teaching others how to do something. Provided customer service by reporting customer suggestions and complaints of customers and refers difficult complaints of customers to immediate supervisor. Inspected meters for unauthorized connections, defects, and damage such as broken seals. Verified reading to locate abnormal consumption and record reason for fluctuations. Disconnected service for nonpayment of charges or vacant premises, or turned on services for new customers. Read water meters across the St. Louis County region. Meter Readers drive along a route and perform meter readings for various utilities. Coordination - Adjusting actions in relation to others' actions. Read gas consumption meters and enter data in route books or hand-held computers. Disconnected or collected payment on any delinquent accounts. Maintained excellent customer service while recording read data. United StatesCity of VictoriaDrove company vehicle to route and read 400-600 meters daily. Answered customers' questions about services and charges, or direct them to customer service centers. Conducted gas and water meter readings on foot and by company vehicle. Reported any problems damaged equipment, impediments to meter access, including dogs. Updated client address and meter location information. Reported unusual or dangerous conditions to supervision. Connected and disconnected utility services at specific locations. Walked or drove truck to established route and took readings of meter dials. Top Skills Mentioned in Resumes. Indicated irregularities on forms for necessary action by service department. Reported to service department any problems such as meter irregularities, damaged equipment or impediments to meter access, including dogs. Responsible for the safe operation and inspection of assigned Company vehicle and equipment. Walk or drive vehicles along established routes to take readings of meter dials. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Provided comprehensive customer service and answered questions. Walked and drove personal vehicles in pre-established routes. Located new meters for route assignment and enters work requests to repair or replace defective meters. Coordinated meter accessibility with customers and used keys to enter private property. Report to the proper personnel customer complaints, inquiries and evidence of meter tampering. Provided customer service to ensure public safety and awareness. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Accurately read between 200-800 meters per day. Collected, verified and logged residential and commercial gas meter readings while demonstrating excellent customer service. Meter Readers drive along a route and perform meter readings for various utilities. Recorded readings on electronic data storage device (Itron). Answered questions concerning utility meters and resolved various customer utility service problems. Operated a handheld data collector to record meter readings and routed service orders for turn on and turn off water requests. Entered, read, analyzed and reported unusual consumption patterns utilizing company policies and procedures at all times. Used Itrons, maps and green book for meter locations and input information. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Indicated irregularities on forms for necessary action by servicing department. Verified readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations. Worked independently in an unsupervised outside environment, which involved walking long distances in all weather conditions. Read electric consumption meters and entered data in route books or hand-held computers. Replaced seals, reset demands and input unusual conditions and other notes into a hand held device. Assigned to government accounts to read their meters for billing purposes Implemented and configured the Itron Metering System for collecting, applying and managing data. Inputted data into hand-held device informing the appropriate department for further review. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Inventoried Company vehicles & Electronic Materials. Inspected meters for unauthorized connections, defects and damage such as broken seals. Collected payments via cash and check on delinquent accounts daily. Resolved customer billing discrepancies with billing and company equipment inquiries with timely provision of information for resolution. Detected problems such as meter irregularities,damaged equipment, inaccessible meters. Installed or removed utility meters, shut off and disconnects. Handled routine work orders and resolved service calls and addressed customer complaints for new customers as well as disconnected services. Traveled daily to neighboring towns in company vehicle to perform job tasks. Repaired, install, and replace main water lines. Experienced in performing duties in extreme weather conditions. Interfaced directly with residential and commercial property owners to provide accurate utility Gather clientele's meter data for billing. Performed maintenance on broken or damaged meter boxes. Uploaded data into office computers from hand-held computers following the completion of meter routes. Aided in damage assessment and restoration efforts following numerous hurricanes and winter storms. Reported to service departments problems such as meter irregularities, damaged equipment. Refer customers to appropriate personnel. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Block or unblock meters. Answered customer questions and assisted them as needed. Contracted through 3 different companies to read utility meters on Naval properties in San Diego county and San Clemente Island. Performed data entry in hand-held computers. Indicated irregularities for necessaryaction by service department. Work with local office to improve business processes and increase company earnings. Used company vehicle to perform daily job duties. Communicate meter failures to Service Techs for investigation and resolution. Negotiated routes efficiently and accurately in adverse weather conditions or terrains. Studied and master Smith System keys for safety driving in and out of company vehicle. Demonstrated ability to obtain accurate meter readings safely and effectively.Performance of collections on delinquent accounts in the field. They enter this information into the company’s database so customers can be accurately charged for their consumption. Precisely read electric and gas consumption meter dial, and recorded readings of residential consumers. Uploaded into office computer all Assessed readings for both residential and commercial accounts, recording them into a hand-held computer. Operated company vehicles in an independent work environment. Learned to work independently and meet production goals set forth by the company. Reported meter irregularities, damaged equipment or impediments to meter access to service departments. Managed day-to-day routes by accurately reading residential and commercial utility meters. Performed work under hazardous conditions observing all safety rules and procedures. Operated a company vehicle with consideration for the company equipment, other drivers on the road and all traffic laws. Used hand held computers as well as office computers. Meticulously inspected connections and meters for defects, damages, and unauthorized connections. Is Meter Readers, Utilitie the right career path for you? 3) Inspect meters for unauthorized connections, defects, and damage such as broken seals. Resolved on site customer complaints concerning damages to customer property and/or accuracy of past and present meter readings. Verifies reading to locate abnormal consumption and records reason for fluctuations. Be respectful and polite to all customers. Worked in substandard weather conditions. We ranked the top skills based on the percentage of Meter Reader resumes they appeared on. Troubled shooted water leaks and repaired as needed. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Below we've compiled a list of the most important skills for a Meter Reader. Certified to read meters/ handle work order from Entergy. Left messages to arrange different times to read meters in cases in which meters were not accessible. Uploaded collected data into hand-held computers and/or routine-route-book. * Worked with changing schedules & sometimes extreme weather conditions. Upload into office computers all information collected on hand-held computers during meter rounds so that data can be compiled. Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs. Blog. Responsible for hiring, training, scheduling daily routes weekly payroll, and monthly billing. Ensured accurate billing by properly recording the electricity consumption levels of each household and business within service area. Vehicle inspection report and vehicle mileage report. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reported to service departments any problems such as meter irregularities, damaged equipment and impediments to meter access, including dogs. Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Operated in any weather conditions as part of the position. Identified, addressed, and reported safety and encroachment issues. Navigated diverse weather conditions and monthly route changes. Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. Answer customers' questions about services and charges, or direct them to customer service centers. Inspected meters and/or connections for defects, damage, and unauthorized connections, and records/reports irregularities. Read water meter or steam consumption meters and record the volume used; inspect the meters and their connections for any defects or damage and supply repair and maintenance workers with the information necessary to fix damaged meters. Checked water meters and records volume used by residential and commercial consumers. Resume samples for this job highlight duties such as conducting inspections, discovering meter defects, looking for abnormal usage volume, detecting unlawful usage, interacting with clients, and answering to client questions. Avoiding dogs and obstacles from unknown properties are also a part of the job.