an email from us If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. No. To submit a stormwater maintenance request, please call 561-822-2210. To speak with a Customer Service Representative: call 561-822-1300 between the hours of 8:00 a.m. to 5:00 p.m. Monday - Friday, City of West Palm Beach According to the EPA, wipes for disposal are considered solid waste and should not be flushed into a wastewater system. The City of Fort Lauderdale will bill the stormwater rate annually on the property tax bill instead of on the monthly utility bill. with required information to proceed further. City of West Palm Beach COVID-19 Weekly Update. For more information about City services available online, please visit Online City Services, For the latest updates from the City of West Palm Beach on COVID-19 please visit COVID-19 Updates and Information. Payments can be dropped in our drop box off Banyan Blvd (north side of City Center building). *This system may not be available between hours of 4 and 7a.m. The following products should never be flushed down the toilet: The City of West Palm Beach maintains a series of over 500 miles of underground sanitary sewer pipes that carry wastewater from homes and businesses to the East Central Regional Water Reclamation Facility (ECRWRF). City Hall – 401 Clematis Street, Lobby (1st Floor) Instructions are provided in English and Spanish. Site … Past due amounts must be paid immediately to avoid possible disconnection of service. Press Enter to show all options, press Tab go to next option, Protect your home from Fats, Oils & Grease, Mayor's Task Force On Racial and Ethnic Equality, Sign up for the Insider Weekly Newsletter, Notice of Rebuild Florida General Planning Support Submission, Engineering Forms, Permits and Applications, South Dixie Highway Improvement Project FAQ, Notice of Application FDEO Rebuild Florida Critical Facility Hardening Program, 2020 Parks Bond - Frequently Asked Questions, CDBG-Mitigation Critical Facility Hardening Program Public Notice Requirement Deadline, Get eNotifications from The City of West Palm Beach, the City Hotline (Non-emergency questions), Stormwater billing questions call (561) 822-1303. Created By Granicus - Connecting People and Government, Important Information- COVID-19 & Utility Billing and Payments. ET for system maintenance : This site has been developed and optimized for the following browsers - Internet Explorer 9.0 or higher, Chrome 40.0 or higher, Safari 7 or higher, Firefox 31.3 or higher. CWPB Utility Department Sanitary Collection crews prepare to clear a city sewer filled and overflowing with ‘flushable’ wipes. Box 3506 Recently, because of the Coronavirus and sheltering, people are more likely to be at home, and more likely to purchase and use toilet paper and flushable wipes. Please complete the Lien Registration application online and you will receive The City of West Palm Beach continues to safely provide essential utility services while limiting employee-to-employee and customer service contact amid the COVID-19 pandemic. Under Florida law, e-mail addresses are public records. Who do I call about a water main break or a fire hydrant leak? Please include the applicable security deposit (checks or money orders only) payable to "PBCWUD" and submit the application to The Palm Beach County Water Utilities Department, 8100 Forest Hill Boulevard, West Palm Beach 33413. All visitors to City Hall must have an appointment. For information about COVID-19 and municipal water systems, please visit the CDC. You will be required to have your utility account number. CITY HOTLINE (561) 822-2222. West Palm Beach, Fl 33401