Make 5 or more successful card purchases per calendar month using your Up debit card and digital wallets (ATM transactions excluded). These are the best credit cards this year, as decided by ProductReview.com.au reviewers. Although... it would be nice to see more QCCU banks around :) The Student Saver account’s interest rates and rewards program are nothing short of incredible - I plan on opening the same account for my future kids. I decided to close my accounts and overdraft. Many people unknowingly compromise computers by clicking on “innocent looking” links. Social networking sites can use challenge questions to verify you and change your password so make sure you keep personal information to a minimum. I also am with the Health Fund and it is excellent including the dental practice. Mozo recommends that you read the relevant PDS or offer documentation before taking up any financial product offer. While Mozo attempts to make a wide range of products and providers available via its site it may not cover all the options available to you. I have been with Queensland Country Bank for 5 years and I can’t complain. As a full time traveller and spending a lot of time on the road and overseas, no matter where I called from or what I requested, my requests were always dealt with professionally and swiftly (especially you Gloria!) Queensland Country Bank Car Loan (Car Loan): 4.5 out of 5 stars from 14 genuine reviews on Australia's largest opinion site ProductReview.com.au. If you think you may have been affected by a scam or fraud, you can also report it to your local police. Stay with the big banks. The cards stopped working and then charges went up. We are currently working on a plan to invite our Members to engage with us on ProductReview and we’re confident this will result in a more accurate reflection of our overall service in helping people to live better lives through better finances. The loan amount was secured and only 80% of collateral. Protect yourself from scams and fraud by becoming familiar with the latest trends. I was busy and t...Read more, We are so sorry for your experience. 16K likes. ProductReview.com.au has affiliate partnerships. Paddington NSW) or your four digit postcode to 0448 267 267 (0448 BOQ BOQ). 10 / 10. Lack of Branches for deposits is a bit of a problem. When I went to Virginia branch I was told that it was not open because it was lunchtime. SMS your suburb name and state (e.g. Before the merger when they were Queenslanders credit union- they were 100% - absolutely great..but now down to minus100%. Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. For more information please see Mozo's FSG, General advice disclaimer or Terms of use. Thank you for your feedback. I explained that I was a member. And that I need to to go online and send them a secure email. I cannot speak highly enough of the team in Cairns. Be wary of communications urging you to act immediately, offering something too good to be true or asking for personal information. The credit union, really didn’t seem to care about breeching a customer’s privacy.‬. Thanks for this great review! Recently applied for new car loan with 2 applicants. Thanks for your review. Since they merged and became this entity - the functionality and service is beyond woeful. They really should not be allowed to trade now... Hello and thanks for your question. As soon as they merged the service dropped dramatically. I decided to close my accounts and overdraft. Now in Brisbane it's useless. Nobody knew which forms I need to sign and the male miscalculated how much money needed to be transferred to close my overdraft. Thanks Steve for taking the time to write this review. Want more? From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! Then he said that they will wipe the fees. I have been able to deal with the same loan manager for several years and always have them come back to me with correct factual information, the loans managers always call back when they say they will and do what they say they will do. Our page is monitored 9am-5pm, Monday-Friday. That’s why we have high standards for ourselves when it comes to both banking and customer service. This service and support is highly appreciated. Listing monitored by Queensland Country Bank representatives. A couple of months later I noticed my accounts were still open and accruing fees. Customer Service. We are so glad you've been happy since making the switch to us! How else can you verify me? So, I rang customer service to clarify this asking what was the ASIC rule, and could they refer me to it. We have never actively encouraged any of our 100,000 happy Members to leave us a rating on ProductReview, so the platform seems to have only been used when we have unfortunately not lived up to customer expectations. she asks -why you opened account with us? Don’t record your access code anywhere near the equipment used to access internet banking, phone banking or mobile banking. The Queensland Country Credit Union Limited bsb codes are six-digit numbers used to identify the individual branches of the Australian financial institution Queensland Country Credit Union Limited. It really makes life ever so much more stress free, when it comes to managing all those tedious Monthly or Annual bills, the plan makes sure the payments are there to be paid no matter what, I don't know what we would do without it really! [name removed] you’re a credit to your organisation. Stay away from this bank if in NSW! Unless you give me your membership number then I can’t help again came the reply. I said I liked it. We're so proud that you've been happily banking with us for over 30 years! If you would like any assistance with this, please get in touch.... Read more, I have been a customer of QCCU for several years with home loans, savings accounts and other health insurance all now with QCCU. I fail to see how changing $50 note to two $20's and a $10 supports money laundering or terrorism. There are definitely ways to avoid fees at Queensland Country by choosing the account that best suits your individual circumstances. How generous. © Queensland Country Bank Limited 2020 Why have you recieved allNegative below par response from public. tTey should maybe in future send a letter and make a call to the account holder. They have little contact with account holder and if there is a problem there is no letter etc sent out to the account holder to inform them. Great people and growing bigger all the time. I have always found them very friendly, helpful and efficient. I have no hesitation at all in recommending QCCU banking even though there may be slightly better interest rates out there I am highly satisfied with this credit union as they put their customers first, comparision with other major banks is like chalk and cheese and I have used ANZ, Westpac and CBA in the past. I rang and was told I needed to fill in a form. When I contacted the credit union, they hushed it over as just a silly mistake. Yes they use them but they get the subtleties. Check website security before doing online banking or shopping. Thanks for your review and for your loyal membership over the years. We think a bank should treat you like a neighbor. Can't use my debit visa card on Android pay. The information published on Mozo is general in nature only and does not consider your personal objectives, financial situation or particular needs and is not recommending any particular product to you. Home Loans ... caring staff and is super convenient. Queensland Country Bank is a member-owned bank with a distinct purpose of helping all … We’d be happy to welcome you back should you wish to give us another try and please reach out if you have any questions or need further assistance. So here's a test for you all. Adjust them to limit what you are comfortable sharing. We are so sorry that your experience has not reflected the high service standards we strive to deliver to our Members.... Read more. I can’t help you was the response. Online banking services will be offline between 1.30am – 5.30am I said I am in Sydney. I accept that the young lady answering the phone was un... aware as she referred me back to the branch. 10 / 10 ... great customer service . as a pensioner not able to drive far moved to city area 2 yes ago.So moved to a mid sized bank no problem now local branch 3 klms away small town use all ATMS everywhere except Bendigo bank and private ones.Branches everywhere even 4 different types of ATMS outside branch.Bigger daily withdrawals on card better interest. BSB Numbers for Queensland Country Credit Union Limited, Australia. A great many of our Members do all their banking without ever visiting a branch thanks to internet banking, our mobile app, Google... Read more. Hello, although we reached out to you personally to resolve this issue at the time, we thought we should also leave a response here. I have been able to deal with the same loan manager for several years and always have them come back to me with correct factual information, the loans managers always call back when they say they will and do what they say they will do.