As a slight positive, the starters (sharing board, calamari & chicken skewers) were very nice. must say that i was surprise at how good ti was, Have eaten here in the summer as a couple and enjoyed steaks and lobster very much, so thought a table for 6 would be perfect place to celebrate the New Year. Pop by for a casual lunch with friends or call us to make a reservation for a special event - we offer private dining for up to 40 guests - there is sure to be something on the menu for every occasion. Insult to injury, the service charge (what service?) was included as standard. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. After enjoying Bedford Castle, visit this restaurant that is not far away. This is my 5th time there and have been pleased with the service and food but because we questioned about why they weren’t honouring the prefix menu, they turned very sour towards us. She made our night run very smoothly and we had a lovely time! To add to this there is no atmosphere in the Quay, I appreciate we are currently in a strange time with COVID, but come on guys you can do better. Mario's Fish and Chips menu. Vegetarian cuisine is a must-order one at QUAY. Hotels near The Forest of Marston Vale - Forest Centre, Hotels near Subtropical Swimming Paradise, Hotels near John Bunyan Meeting House and Museum, Asian Restaurants for Large Groups in Bedford, Indian Restaurants with Delivery in Bedford, Mediterranean Restaurants with Outdoor Seating in Bedford, Restaurants for Special Occasions in Bedford, Restaurants with Outdoor Seating in Bedford. Doesn’t even crack a smile or ask how we are. Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service. Didn't leave me with much confidence in their handling of seafood to be honest. Based on the users' feedback on Google, this restaurant deserved 4.3. They even had the audacity to charge us for their service, which I declined. 25 minutes later a different waitress saw we had no drinks and took our drink order. To be honest, having to wait 35 minutes to have our food order be taken would have been bad enough. Ruined the meal to be honest, which was not cheap! However oysters as starter not a success. My partner had the sea bass, both meals very good. Overall a poor experience particularly considering the cost which, even with the eat out to help out scheme, was expensive. Overall very disappointed with my Quay experience! The service was appalling. Insult to injury, the service charge (what service?) The seafood platter that I had was not great; mussels were gritty and the other seafood elements fairly bland. T, This is the version of our website addressed to speakers of English in the United States. Tuesday: 17:30 - 22:30 #296 of 757 places to eat in Bedford. My partner's seafood spaghetti dish however was good. Finally, please update your website menus (still out of date 21st Sept) my daughter has always wanted to try lobster and asked me if £29.50 would be OK which I said was fine. The food is very decent in quality, with steaks and lobster the highlight. The service was very good. The service was appalling. My partner's seafood spaghetti dish however was good. There were 5 wait staff for 15 tables so it was not as if it was overly busy. reservations@quayrestaurant.co.uk. MK40 3NT, 01234 359599 Poorly presented on a plain plate without crushed ice, shells shucked but meat still attached to shell. 19 Castle Ln, Bedford, England, United Kingdom, Food is excellent especially rotisserie chicken. was included as standard. Friday: 17:30 - 22:30 No desserts ordered but ridiculous plate of 'petit fours' included one strawberry, one raspberry, a cheap chocolate, and a tiny piece of shortbread! Located in a newly refurbished area in Bedford. No desserts ordered but ridiculous plate of 'petit fours' included one strawberry, one raspberry, a cheap chocolate, and a tiny piece of shortbread! 10 minutes later she returned to take our food order and informed us what was not available, which happened to be both of the things we had wanted. Finally, please update your website menus (still out of date 21st Sept) my daughter has always wanted to try lobster and asked me if £29.50 would be OK which I said was fine. A number of visitors find the staff gracious. Are you sure you want to delete this answer? terrible, he was very abrupt and had no personality. This is advertised as a seafood restaurant. Delicious wine, gin or martinis are among the most popular drinks at QUAY. Quay is a progression of rare and beautiful ingredients where texture, flavour and harmony is paramount. Cooked...to order and simply presented. Don't miss the opportunity to drink great coffee. That can't be helped and I won't hold that against them, however, having to wait 35 minutes to be informed of this is poor. Come here and try tasty salads, burgers and halloumi. A further...10 minutes later she returned to take our food order and informed us what was not available, which happened to be both of the things we had wanted. Thanks! Seafood, Grill, Steakhouse, British, Vegetarian Friendly, Special occasions, Romantic, Business meetings. However, we were then approached by one of the waiters who didn’t understand the meaning of good customer service. So rude. Unlikely to return unless the restaurant takes service and presentation more seriously.More, No oysters no lobster ! If you want to experience fabulous service, you should go to this place. Daily seafood & steak cut specials are available and under 7’s eat free until 7pm from the Kids Menu. to order and simply presented. Didn't leave me with much confidence in their handling of seafood to be honest. Would definitely recommend and...will be returningMore, We had a booking before 6:30pm and opted for the prefix where you can get 2 courses for £15 anytime before 6:30pm. no, but the Embankment is close so you can park there or use the multi-storey a couple of blocks away. The manager did not welcome us, ask us how we were, ask how our food is, just gave us horrible looks throughout dinner, he even came up to our table to fetch something for another table and ignored us, didn’t even look at us. Once the promenade around the Bedford Castle is over, visit QUAY. There is a cool atmosphere and divine decor at this spot. Saturday: 12:00 - 22.30 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are the neighbourhood Seafood & Grill, proudly bringing relaxed informal dining to Bedford's Cultural Quarter serving fish, oysters, steaks and grills. They even had the audacity to charge us for their service, which I declined. We’d visit again :), excellent food and service, a true upgrade from when it was riverside grill. Poorly presented on a plain plate without crushed ice, shells shucked but meat still attached to shell. Whether you're dreaming of a cosy corner or a private dining room to host a private event like a birthday party or corporate function we have you covered. Main courses (Dexter Fillet, Angus Sirloin, 1/2 Lobster Side, Rotisserie Chicken & Halloumi salad) were generally fine although lumpy truffle mash, chips with hardly any fluffy filling and a poorly put together salad was a major disappointment! Unlikely to return unless the restaurant takes service and presentation more seriously. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Sophie was most helpful when advising on menu choices.lovely friendly staff.First visit but will most certainly be back. Menu. I'm happy to be lenient with businesses adapting to dealing with new arrangements because of COVID, but I cannot understand why the service was so slow and poor.