Information on our Developer Services Charging Arrangements can be found here.Click here for more information regarding Infrastructure Charges. Infrastructure charges will be raised when any premises are connected to our water supply or to our sewerage network for domestic drainage. Terms include the design approval ,the amount of the asset payment and any amount to be paid by the SLP or Developer . Provide a permanent supply connection within 14 days commencing on the day following notification in writing of satisfactory pressure and bacteriological testing of the self-lay mains. From 1 April 2020 South West Water became the appointed water and wastewater company for the Isles of Scilly. Charges for connection services are split into two broad categories: Network Reinforcement charges - the charges for work that is needed on the existing water or sewer network to provide for new development-related growth. Getting a water supply for a new development, Using a NAV New Appointment and Variation, Adoption of new sewers or pumping stations, Wholesale Charges Household and Non-household 2018/19, Downstream Thinking & Sustainable Drainage, Making a request for environmental information. Report to be issued within 21 days commencing on either (i) on the day after receipt of a full application or (ii) the day after the required information has been provided . All Enter a search term Perform search. These fees may be paid in total or customers may pay a deposit of . You may incur additional charges for non-domestic use of our services, eg for effluent from an industrial process carried out on the premises. Developer services This includes the ability to provide new water and sewer connections to the network. Levels of ServiceOur minimum standard for delivery will be in accordance with the Water UK Levels of Service. Commercial services What if my extension was built over a private sewer before 1 October 2011? What do I need to do if I’m planning to build an extension or conservatory? The redress scheme is a temporary arrangement, in line with the requirements of Ofwat's Code for Adoption Agreements. Our business 2. Our business Section 5 Examples of connection charges connections so you [ll be able to see how the charge in your We [ll share with you some examples of new water … Get the latest information on repairs and planned works across our network. There are 6 steps in applying for a new connection. This charge is based on the premise that customers have varying levels of need for water and should pay accordingly. Although we pride ourselves on the service we provide to our SLP customers, on occasion we may fall short. Self-lay permanent water supply - provided. They are payable where new or existing premises are connected for the first time to the public water supply or to a public sewer, either directly or indirectly (for example, via a private sewer or drain). Although we pride ourselves on the service we provide to our SLP customers, on occasion we may fall short.For further information on these standards and to see our performance please click here. We can provide expert advice and a professional, efficient service for new or replacement connections. All Rights Reserved. A Pock enquiry includes any necessary modelling work. The information below applies when you intend to connect premises to the public water supply or a public sewer, even if you are using an existing drainage connection. to primary non-household wholesale charges, to the Water Services Regulation Authority, Copyright © 2020 Southern Water. Pre connection requirements - All of the requirements are detailed within our guide and will need to be completed before we can arrange a connection date.6. 768 0 obj <>/Filter/FlateDecode/ID[<4325DE3BE4AC994EAE9F6A9009622322><802DA15800FF3A4F939D58AD44025E4C>]/Index[755 22]/Info 754 0 R/Length 72/Prev 43609/Root 756 0 R/Size 777/Type/XRef/W[1 2 1]>>stream Invoices will be issued electronically to the email addresses provided by retailers by 5pm on the date stated. We believe it is right to support the necessary improvements in water and wastewater services on the islands so that services are in line with standards on mainland UK by 2025 or 2030 in the case of Tresco. Apply for a new connection. Please click her for more information on the Codes for Adoption. Self-lay and terms requesting <500 plots etc. Infrastructure Charge The SNWA's Infrastructure Charge contributes toward funding the regional water infrastructure necessary to deliver high-quality drinking water throughout the valley. Can I arrange to lay my own water mains and make service connection? c�f`��u�8�4:�,�5�`��`���`iN��4 �D�@�����Hs00�W��a`8a U� ` :@� As of Friday 25 October 2019, we received the go-ahead from Ofwat to implement the sector’s new approach to sewer adoption. Payment - After you’ve accepted our quote, you’ll need to make a payment. Written terms to be issued within a period of 14 days commencing on the day after receipt of as full application. Site utilities Refund of that element of the application fee up to a maximum of £180. Developer services This document is applicable to Self-Lay Providers (SLPs), New Appointees (NAVs), Developers/Builders and Water supply and/or Sewerage Licensees (Retailers) applying for new connections services on behalf of non-household customers. There are 6 steps in applying for a new connection. Contact from the Developer Services team to agree next steps. 776 0 obj <>stream Full details are in our 'Guide to obtaining new or replacement water connections'. Subscribe to our newsletter or get seasonal text alerts! An application is full when all the required information has been received. In response to stakeholder feedback we have also clarified and added further text in some areas of the Charging Arrangements. Search the site. Connection Charges recover the cost of installing and maintaining connection assets which connect individual users to the GB Transmission Network. The most recent version of these charging rules can be found here:https://www.ofwat.gov.uk/wp-content/uploads/2019/01/18-12-20-Charging-Rules-for-New-Connection-Services.pdf. Water is supplied in the rest of the region by other water supply companies – contact them for more about their charges. Self-lay Point of connection reports >500 plots etc. Southern Water: Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight Skip to main content ... How much do you charge for metered water? Search the site, ask question 755 0 obj <> endobj Refund of that element of the application fee up to a maximum of £11, Report on the number of written acknowledgements within target, Technical vetting - number of applications responded to in the period, 28 (note S5.1 is including in this timescale), Technical vetting - number of applications responded to in the period extended by agreement. Following Ofwat’s Information notice IN 18/05 and its revised Wholesale Charging Rules, published in March 2018, we have made some changes to our Developer Services Charging Arrangements. How much does a new water connection cost? Simply sign up for an account, log in and complete one of our online forms to get started. connecting a property to the public water supply or a public sewer. Southern Water New Connection Charging Southern Water Annually we update customers on how we charge our customers for new connections, so we’re running a consultation to hear what our customers think. Apply for a new connection; Apply for a new connection. Developers & Builders. quotations. 1. The new rules require water companies to change how they apportion income offsets and these are new charges for 20/21 and laid out in the New Connections … Issue vesting certificate and all information for Asset Payments claim (including on part constructed work) within 7 days commencing on the day following notification that the section of main has been connected. Sewerage infrastructure charges are payable when the premises are connected, either directly or indirectly (for example, via a private sewer or drain) to the public sewerage system - normally when the sink(s), bath and WC(s) are installed. Our wastewater investment will be focused on achieving a reliable wastewater service including being able to cope with extreme conditions, protecting the environment and providing long term benefits to the community. Issued within a period of 5 days commencing on the after receipt confirming either that the application is complete or if not ,requesting the missing information. Environment and education These will be recovered through our “Infrastructure Charges”, which are fixed for both water and wastewater connections. What's going on in my area. Consequently Ofwat’s Charging Rules for New Connections Services (English Undertakers) first came into effect on 1 April 2018. Further detail is provided in the change log at the front of the document. Search the site What if my extension was built over a private sewer before 1 October 2011? The SNWA Infrastructure Charge rates vary based on meter size and are calculated daily. When the payment has cleared, you’ll need to contact us to discuss the next steps.5.