keskisuomenpelastuslaitos.fi. The water source was serves five villages. “Access to clean water is a big challenge now. For example, if there was severe weather which prevented them from meeting their standards or their staff are striking. My new-build home has problems, what are my rights? A; The majority of customers pay their water charges within the time limit specified. DAMASCUS, Aug. 20 (Xinhua) -- The water supply in Syria's northeastern province of Hasakah has been cut off by Turkey for a week, state news agency SANA reported Thursday. In a November 25 incident, 27 civilians were reportedly shot dead in Mosul’s northern Muhandiseen Park, possibly for “leaking information” to the Iraqi Security Forces, the UN added. Are dual listings in store for Tel Aviv and Abu Dhabi exchanges? The oil palm factory is run by Oil Palm Uganda Ltd (OPUL), a subsidiary of Bidco Uganda, which manages oil palm plantations on Bugala Island in Kalangala District. It has also forced the closure of schools, divided families on different sides of the front line, and caused power outages. “The large presence of civilians is slowing the military operations down,” she said. “We did not intend to release the waste into the water source; it was beyond our own control but we are handling the matter to save the situation,” Mr Ssentongo said. If you have water supply problems unexpectedly because a water main bursts, your water company should turn it back on within 12 hours of knowing about the problem. Our water supply business is carried out on the basis of the payment of fees we receive from customers, and we also want to treat all customers equally. The Alouk station pumps water for 1 million people in Hasakah, SANA said. The Lake Victoria basin has received the heaviest rainfall in decades this year with the lake’s level rising to the highest point ever since 1964. We use cookies to allow us and selected partners to improve your experience and our advertising. Letter to request compensation for cancelled flights, Letter to report a problem with something bought on credit card, that the supply has been interrupted or cut off, where to get an alternative supply of water. The Turkish forces in control of the Alouk water station in the northern countryside of Hasakah cut off the supply for Hasakah and its countryside a week ago, said the report. Your water company should also give you at least 10 litres of water per person within the first 24 hours, then continue that supply until your water is turned back on. For planned interruptions of longer than four hours, your water company should normally give you 48 hours’ notice that you'll have no water supply. A woman pictured on June 24 standing outside a contaminated water source at Mutambala landing site, Mugoye Sub County, Kalangala District. keskisuomenpelastuslaitos.fi. Residents in five villages in Mugoye Sub County, Kalangala District have complained over industrial waste that contaminated a key water source in the area. Also, if you still do not pay after your water service is suspended, we will cancel your contract and require you to pay the full amount of charges owing by the date of cancellation. Commissioned in March 2019, the Shs270m Solar Water pump under the rural water project that was established by Kalangala District Local Government has failed to serve the intended purpose. The gunmen raided a station of the Great Man-Made River Project, a pipe network supplying ground water from the Sahara, the company said. The affected residents are in the villages of Beta, Mutambala, Mugoye Ssemasiga, Senero and Busanga. Mr Sulait Kafeero, the chairperson Mutambala landing site, said apart from the contaminated water source, the effluents were also affecting them, however he added, that the management was providing some help. “We are facing a humanitarian catastrophe,” said Hussam al-Abar, member of Mosul’s Nineveh provincial council, adding that 1.5 million people were still inside Mosul. The maximum compensation you can get is equal to the company’s average household bill for the previous year. The Niger State Government has threatened to disconnect water supply from the State Water and Sewage Corporation to the Army Barracks, Minna for failure Niger govt threatens to … Bureau of Waterworks Tokyo Metropolitan Government. How will Mosul rise from the ashes of battle? Why are you without water? “Key informants are telling us that poor families are struggling to put sufficient food on their tables,” UN Humanitarian Coordinator in Iraq, Lise Grande, told Reuters news agency. Our template letters are designed to take the stress out of complaining. Almost 650,000 people in Mosul left without water after pipeline was hit during fighting between Iraqi forces and ISIL. If your water supply is cut off you can claim compensation. By continuing to browse you consent to our use of cookies. And if you weren’t given 48 hours' notice, you’re also entitled to £20 compensation. A safe water project that government rolled out on selected islands over a year ago has remained non-functional. Clarification: This article was edited on July 17th to reflect the right context of the incident and views from all affected in the story. The Tripoli government blamed the blockage on a group that cut the water supplies in 2017, saying its commander, Khalifa Ehnaish, belonged to Haftar's forces. The pipeline is one of former dictator Muammar Gaddafi's few development projects and it has suffered attacks in the past, with households taking up to two days to notice water shortages in the coastal city of 2.5 million people. You can sign up to receive it directly here. But it will depend on how long you're without water and whether the work was planned or not. Mr Musa Katongole, a resident of Beta Village, said their lives are at risk since they can no longer access safe and clean water. All efforts to re-operate the water station have failed amid high temperatures that caused more demand for water, Mahmoud Ilkeh, head of the water establishment in Hasakah, was quoted by SANA as saying. Shutting off the water at the cut off valve located within the house is the best option for leaks that cannot be shut off by local valves. All suppliers should keep a register of their customers who may need extra help when their water supply stops. My water supply has been cut off. But companies don’t have to pay if Ofwat decides the circumstances are so exceptional that it would be unreasonable to expect the company to avoid the interruption. From shopping and delivery problems to reclaiming PPI and flight delay compensation. The forces have told civilians to stay at home to avoid massive displacement from the city, which was believed to have a population of a million-plus before the operation started. My water service has been cut off, but if I pay the charges, will you reconnect it straight away? Failing that, use your detective skills to narrow down the location of the valve. Copyright © Bureau of Waterworks Tokyo Metropolitan Government. A complete coupling consists of a plug and a socket (both sold separately) that allow you to quickly connect and disconnect medium-to large-diameter hose lines. The conflict is one of the most serious flare-ups in years of turmoil since the 2011 toppling of Gaddafi, and has sharpened Gulf divisions over Libya. Kalangala District has 84 islands widely scattered on Lake Victoria. Enditem, 010020070750000000000000011100001393063041. Emergency interruptions. Read more: Libya's battle for Tripoli — what you need to know. Some 74,000 civilians have fled Mosul so far, and the UN is preparing for a worst-case scenario which foresees more than a million people made homeless as winter descends and food shortages set in. We have scores of letters to help you. Water cut-off notices must be used at any time when the water will be intentionally shut-off at one of your properties. This includes water supplies for purposes such as: It does not include uses such as watering the garden, car washing or filling a pool. If your water supply is cut off you can claim compensation. For details of which service stations to contact see here. A safe water project that government rolled out on selected islands over a year ago has remained nonfunctional. For the Kurdish intelligentsia, there is far more at stake than the loss of land. It’s very salty and we have to boil it before we drink it,” Umm Ahraf, a 45-year-old woman, told AFP news agency in the Khadraa neighbourhood on Tuesday. If your water company doesn’t pay up within 20 working days, you are entitled to a further £20 payment. Battle for Mosul: The struggle for medical assistance, Battle for Mosul: Children describe life under ISIL, Little space and short supplies as Iraqis flee Mosul, On the sidelines of Mosul, the battle for Kurdish culture. So when dealing with customers who have not paid their charges, as a general rule we will cut off their water supply. While the wastage from the factory was mostly palm oil processing waste, their tests of the water showed high level of faecal material; the area near the pump has only one pit latrine and residents mostly use the bush. In a worst case, we envision that families who are already in trouble in Mosul will find themselves in even more acute need. How to get a refund, repair or replacement. Also, I am working so I can’t go to one of your offices to pay the outstanding charges. The longer it takes to liberate Mosul, the harder conditions become for families.”. But it will depend on how long you're without water and whether the work was planned or not. The waste water also reached the water pump house and water supply was disconnected for some weeks. Occasionally, there are circumstances when your water company doesn’t have to pay compensation. All data will be treated confidentially. Turkey has cut off water supply to Syria’s northeastern city of Hasakah over the past two days, the pro-government al-Watan newspaper reported on Wednesday. If a larger … DAMASCUS, Aug. 20 (Xinhua) -- The water supply in Syria's northeastern province of Hasakah has been cut off by Turkey for a week, state news agency SANA reported Thursday. Al Jazeera’s Hoda Abdel-Hamid, reporting from eastern Mosul, said the city was “becoming one big urban battlefield. Other Questions (Frequently Asked Questions and Answers Top Page), Questions in Relation to Payment of Charges, Questions about Starting or Stopping Water Service (Procedures for change of address), Questions in relation to the procedures for making various changes (Change of customer name, etc.). Letter to complain about an inaccurate meter reading. A; After your water supply is cut off, we are unable to reconnect you until you have paid the entire amount of money owing. If you have water supply problems unexpectedly because a water main bursts, your water company should turn it back on within 12 hours of knowing about the problem. The European Union has relied heavily on Libya to help stem the flow of migrants into Europe.