I've got no water/low pressure. A spokesperson told The Sun Online: "We’re really sorry to those customers affected by low pressure or no water. We have a list of water regulations approved plumbers that work across our region. If the problem is affecting your cold kitchen tap, please carry on to step 2. Our 'Water Regulations' approved plumbers are here to help - whether it's a burst pipe, a dripping tap or a new plumbing system. Thames Water said in a statement on its website, addressed to customers: "We’re really sorry if you have no water or low pressure. For other inquiries Contact Us. This will help to determine whether the problem is on our network or your pipework. Charlie Lawrence-Jones . Only call if it's an emergency. Thames Water: Thousands of customers left with no water and low pressure after burst pipe. Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 2366661 Registered in England and Wales. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Watch our short how-to video guide on how to find and use your inside stop valve. If the valve is already open, please carry on to step 3. Does your metered bill seem higher than normal. Thames Water is the UK's largest water and sewerage company, serving 14 million customers across London and the Thames Valley, and is proud to be an Official Provider to London 2012. If you have no water or low pressure tonight, it’s likely to only be temporary whilst we look for leaks. Please let us know by calling us on 0845 9200 800 (Textphone: 0845 7200 899) and one of our team will be here to help, 24 hours a day. Latest in your area. I hate East London. How to turn your water off and on. Next update by 10am. If the problem isn’t affecting your cold kitchen tap, the problem lies within your own plumbing and you will need to contact a plumber. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. A number of people posted screenshots of an eBay listing selling 1,400ml of "fresh tap water" for £100. We always try to give customers advance warning of all planned work, but this is not always possible in an emergency, like when we are repairing a burst water main. Find a plumber. You can also tweet us to get updates at twitter.com/thameswater. Company number: 02366661. We actively look for leaks to try and prevent bursts from happening and to reduce wastage. Get the latest information on major repairs, reported leaks and planned work across our network. "This has been caused by a burst on a large pipe in the Hackney Marshes area. "Our engineers are on site investigating, and will be doing everything they can to get things up and running as quickly as possible. A MAJOR water outage in East London has left thousands of people with no supply tonight. Thames Water said in a statement on its website, addressed to customers: "We’re really sorry if you have no water or low pressure. Thames Water Utilities Limited Registered in England and Wales. If the inside and outside stop valves are fully open - then you will need to call a plumber. Comments are subject to our community guidelines, which can be viewed, Nine postcodes in East London have been left without water, Thames Water said specialist engineers are investigating the problem, Thames Water confirmed they are dealing with the issue, Independent Press Standards Organisation (IPSO). Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. A person tweeted: "I’ve been planning a nice bath before bed ALL DAY and then my dad comes home with a bag of bottled water Cos there’s none in the tap? ", Body found in water near Murrayfield identified as missing Edinburgh man, 24, Nurse masturbated next to dead body in hospital & sent colleagues filthy texts, River City star 'repeatedly stabbed brother' at Glasgow flat on New Year's Day, 5 Covid deaths & 1000 cases, Glasgow man fights for life & pub flogs £1.50 pint, Man fighting for life after being found injured near remote Glasgow road, ©News Group Newspapers Limited in England No. Our specialist engineers are onsite working to restore supplies back to … This can be caused by: Work we may be doing ; Problems within your home plumbing ; A burst pipe or leak in the area ; We always try to give customers advance warning of all planned work, but this is not always possible in an emergency, like when we are repairing a burst water main. Thames Water confirmed they are aware of the problem and are working to fix it. Company number: 02366661. All rights reserved. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. We've teamed up with HomeServe to provide you with comprehensive plumbing and drainage protection at a great price. If your neighbours do have water, please carry on to step 4. If your inside stop valve is open, if possible, check with your immediate neighbours to see if they have the same problem. The postcodes affected include E6, E7, E10, E11, E12, E13, E15, E16 and E20. If your neighbours do have the same problem, then please check our web-based map - www.thameswater.co.uk/live - and type in your postcode. Check your inside and outside stop valves to make sure they are fully open. Find out what to do if you have no water or low pressure. ", And journalist Jessica Elgot tweeted: "East London currently has no running water, exactly what I'd expect from 2020 at this stage​.". Some properties share their water supply with their neighbours so check with your neighbours to see if they have recently used the outside stop valve. Many East London residents have taken to social media to share their frustration. For further details of our complaints policy and to make a complaint please click here. Thames Water, which looks after the area’s water networks, has been on site trying to fix the problem, but said the Marshes is a particularly difficult area to work in. Our policies. If we haven’t written to you - and you haven’t got any water; please follow these simple steps to identify the cause of the problem: Check if the cold tap in your kitchen or utility area is working - as this is usually where the main water supply enters your home. We are aware of an issue causing no water and low pressure to customers in SW postcodes. Rest assured, we're doing all we can to get the issue resolved. One user said: "East London currently has no running water, exactly what I'd expect from 2020 at this stage." Richard Duggan Acting Brands Editor of SurreyLive and associated newspapers. If you've no water or low pressure tonight, it’s likely to only be temporary whilst we look for leaks. ", Another added: "Well how are folks washing their hands in East London in pubs? "It’s a complex job, but we’re drafting in more staff and working as quickly as we can so that we can begin a repair as soon as we’ve pinpointed the damaged section. Check that your inside stop valve is fully open. Andy Worden Editor. Find out how to find and use your inside and outside stop valves. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. To see all content on The Sun, please use the Site Map. "We are deploying all resources possible to fix this as a priority. "In the meantime, we’ve brought tankers into the area to improve the situation by pumping water into our local supply network and working as hard as we can to get things back to normal as quickly as possible.". Share ; Subscriptions; Sign Out; By. View our online Press Pack. Thames Water said in a statement on its website, addressed to customers: "We’re really sorry if you have no water or low pressure. Whilst looking for leaks we also check that all of our equipment works as expected. If your neighbours do have water, then the problem is somewhere on your property. Thames Water Utilities Limited Registered in England and Wales. "We are experiencing a high number of calls at the moment. Our business. If you have no water or low pressure tonight, it’s likely to only be temporary whilst we look for leaks. If the valve is closed, turn it anti-clockwise to ensure that it is fully open.