If either of these statements applies to you, then you are eligible for LIFT,  please click on the link below to apply. Having a meter really puts you in control of your bill. You can see how much water you use and if you use less water you are also likely to save on your energy bills! 1. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. I can supply supporting evidence of my benefits, which shows my name and address. Making our site accessible is important to us. They may not be able to reduce the amount of the bill, but there can be much flexibility in setting up an instalment schedule so that repayment can be made through a timeframe that is affordable. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions Welcome to My Account With My Account you can view your balance, get instant statements, update your details and more whenever you choose To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE! You . This Tariff tends to only for very low income families and those that may be receiving some other form of social services or government benefits. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. Accessibility. But it can be an option for a struggling household to explore. You can also download and print copies of your statement. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions Affinity Water wholesale region . Accessibility; ... Wholesale Tariff Document 2017/18 (PDF 757KB) Schedule of Wholesale Charges 2017/18 (PDF 434KB) Com munity. It has a higher fixed charge than our Standard tariff but no charge for the volume of water used. We are here to make your move easy. LIFT – your low income fixed Social Tariff We want to provide water at affordable prices to all of our valued customers. Affinity Water Business retail price review 2016 Page 6 of 11 Ofwat’s guidance, that ‘We would expect companies to consider whether it would be appropriate to have different net margins for different tariff bands, as there may be different relevant financing costs … If you don’t have a water meter, your charges are based on the Rateable Value (RV) of your home. Check our eligibility calculator to see if you qualify and visit our WaterSure page for charges information or apply here. As far as is possible, we try to ensure that it operates across multiple platforms and browsers and is accessible to everyone who wants to use it. If you want to know more about the price of water in the UK and how your bill is calculated, this guide will help you better understand water prices. Find out what could be causing low water pressure in your home. Use our checklist to help identify the cause of a loss of supply. Our LIFT fixed-tariff is aimed at customers who have a low household income or are claiming benefits. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions. The Priority Services Register (PSR) is free to join. If you qualify, your water charges will be fixed at £97.90 per year from 1st April 2020 (not applicable for the sewerage element of your bill). If your address is not supplied by Affinity Water please find your water supplier here We take the use of your personal data seriously. This value was set back in March 1990 and is based on differing factors including: the size of your home, the number of rooms and your local amenities. Interruption to your water supply - East Finchley - N2, Interruption To Your Water Supply - Brent - HA3. Water supply - metered charges . Please note that the tariff is applied and calculated from the date your application is received and cannot be backdated. This charges scheme sets out the Default Charges applicable to Non-Household water customers in the Affinity Water Wholesale area for 2020/21. It helps us know who may require extra help, and look after any customers with communication, access or health needs. If you are unable to provide your documents in this way, please call us on0345 357 2406. I have a household income of less than £16,105 excluding benefits. You will receive a fixed bill for the year that can be spread monthly. Wholesale Tariff Document – 2019/20 Page 2 of 43 1 Introduction (1) Welcome to Affinity Water Limited’s wholesale tariff document 2019/20 referred to in the Wholesale-Retail Code issued by OFWAT under Sections 66DA and117F of the Water Industry Act 1991. I can supply supporting evidence to prove my income which shows my name and address. Registered in England No.02546950. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions. If your current water charge is less than £97.90 you may not qualify. View a summary of your latest bills and payments with My Account. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions will be charged one of the following tariffs: • Base tariff; Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ. You are here : At Home > Billing > Low income fixed tariff. (2) This wholesale tariff document is made in accordance with the Wholesale-Retail Code It takes just 5 minutes to tell us online. ... Affinity Water can be reached at 0800 697 982. Introduction . You will need to upload supporting documents from either your computer or smartphone. This utility provider will not take action against any customer that agrees to and follows a payment arrangement. Do I have to pay a bill for a empty home? I claim one of the following benefits - Income related Employment and Support Allowance, Income Support, Job Seeker's Allowance, Housing Benefit, Universal Credit, Pension Credit. I am the person named on the water account. If I change to paperless bills, what happens if I need a bill as proof of address? This charges scheme has effect from 01 April 2020. This tariff and eligibility criteria is slightly different to AquaCare Plus. © document.write(new Date().getFullYear()), Affinity Water Limited. Welcome to My Account With My Account you can view your balance, get instant statements, update your details and more whenever you choose Affinity Water can be reached at 0800 697 982. The Affinity Water website has been designed with accessibility in mind. Unmetered . Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area.