Registered in England with number 02635436. If you're worried about work during the coronavirus crisis, this guide looks at your rights as an employee including who's eligible to be furloughed. How much should you be saving for your kids to go to uni? Get a WRAS-approved plumber at watersafe.org.uk. What a weight off my mind. High bills. You'll need to contact your plumber again, but you can still report the issue here, so we're aware of it. You'll need to get a reliable plumber. We immediately attended and within one hour we were on site and working on a burst on a large water mains at Bournes Green roundabout, Southend on Sea. Let us know about other cover issues, so we can help. We're sorry about that. Problems with the rollout of a new billing system were the main cause of a spike in calls and written complaints to Northumbrian Water and Essex & Suffolk Water, which are part of the same company. Download for free from the Apple App Store or Google Play now. If your cold water supply is running as expected, your water pressure issue is likely internal. Check your internal stop tap is open. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back. Make payments, check your balance, track your usage and more. Sorry this ran over a bit. If you're struggling to pay your bill, we want to help . "These improvements will create the right foundations for us to meet our customers' needs and expectations, whether they are contacting us or self-serving online, and to achieve the targets we have set ourselves of significantly reducing complaints this year and beyond. Make payments, check your balance, track your usage and more, Help us keep the water flowing by reporting problems quickly and easily. It operates in two geographically distinct areas, one serving parts of Norfolk and Suffolk, and the other serving parts of Essex and Greater London. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Password schemes to protect your home, bills in Braille, language translation services and more, Managing your account has never been easier, Click here to sign up to our free Priority Services online, Password schemes to protect your home, bills in Braille and much more. When every penny counts. Comments are moderated so may not appear immediately. Editor-in-Chief, Marcus Herbert. Use this comments section to discuss problems you have had with Essex and Suffolk Water, or how they have handled your complaints. CCWater is now demanding an urgent improvement from Essex & Suffolk Water, Hafren Dyfrdwy, Northumbrian Water and Thames Water, whose performances it says have caused the greatest concern. They're highway gullies, and you'll need to call the council to let them know about an issue you've spotted. Do you have any water coming out of your tap? We've added new features! Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Download for free from the Apple App Store or Google Play now. We'd like to apologise to everyone whose been affected by these changes, and assure them we're confident they'll see a much stronger performance now and in years to come.". Our repair on #NortonRoad is complete and the water is back on We aren't aware of any issues in this area. We recommend getting a reliable plumber to take a look. @mrf1731 Hi, thanks for letting us know, our @eswater_care team will be able to help.