Water supply . Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. When we’ve received payment or have been provided with a security, we’ll apply for the appropriate traffic management permits and carry out the connection works. Trunk sewers collect the flow of sewage from local sewers, rather than individual properties or developments. an approved Thames Water meter is installed, the details will be forwarded by us to the open water market, where a retailer will be assigned to you for billing purposes. We use cookies to ensure that we give you the best experience on our website. To find out more please visit. Once we’ve consented to carrying out the connection we’ll call you to discuss the costs of carrying out the connection. VAT registration no GB 537-4569-15. Thames Water Utilities Limited Registered in England and Wales. We use cookies to ensure that we give you the best experience on our website. Company number: 02366661. If you wish, you can delete our cookies at any time. To find out more please visit, Charging arrangements for new connection services. We don’t allow connections to trunk sewers in greater London – instead, you will need to choose an alternative point of connection to a non-trunk sewer or requisition a new connection and associated pipe laying from us. Thames Water is, in the meantime, offering you an instalment plan. Once we’ve made the connection we’ll carry out another survey to ensure there are no issues. Company number: 02366661. Connections to trunk sewers should only be considered if no alternative points of connection to local sewers are available. Where a connection to a trunk or chemical sewer is necessary and you are unable to find an alternative sewer or method of discharge, we’ll carry out the work ourselves under Section 107 of the Water Industry Act 1991 (‘the Act’). You’ll then receive a completion certificate. You can either pay the full amount on the quote in advance, preferably online with your credit or debit card, or pay in arrears if you provide security equal to the expected charges (including an inflation allowance). Thames Water Utilities Limited Registered in England and Wales. It can also be water that drains into the sewers from outdoor activities like car washing. We authorise licensed commercial customers to remove water from standpipes for building, road cleaning, graffiti removal or landscaping activities. How to get a quote ... Thames Water Utilities Limited Registered in England and Wales. Apply for permission to undertake the connection works, We’ll connect you if we feel the connection is complex or dangerous. Aquam have offices in Uxbridge. Domestic and small commercial; Water supply; Standpipes ... Thames Water Utilities Limited Registered in England and Wales. If you wish, you can delete our cookies at any time. We want to protect our network and ensure that only standpipes meeting the required legal standard are used and replace the need for customers to purchase or rent their own. New or replacement water supply . Company number: 02366661. Company number: 02366661. Please see Section 7 of our Charging arrangements for new connection services for more details. Connections to trunk or chemical sewers are charged differently to connections to local sewers. © 2001 - 2020 Thames Water Utilities Limited, all rights reserved. To make the most of our web services, please upgrade your browser or switch to one that is compatible. To make the most of our web services, please upgrade your browser or switch to one that is compatible. If you’ve any queries about your quote, please call us on 0800 009 3921. • If there’s an existing Thames Water meter on site, you should arrange to open a billing account via the open water market – see open-water… Each day they remove 4 billion litres of sewage (equivalent to 1,600 Olympic sized swimming pools) for 15 million customers. Thames Water Utilities Limited Registered in England and Wales. Connections to trunk sewers should only be considered if no alternative points of connection to non-chemical sewers are available. Company number: 02366661. Licence charges are payable in advance. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. New or replacement water supply . You’ll need to quote the reference number starting ‘DS’ from your quote. Open page menu Domestic and small commercial . Where a connection to a trunk or chemical sewer is necessary and you are unable to find an alternative sewer or method of discharge, we’ll carry out the work ourselves under Section 107 of the Water Industry Act 1991 (‘the Act’). Connecting directly to a trunk or chemical sewer can be complex and dangerous. It looks like the browser you’re using is no longer supported or is out of date. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. VAT registration no GB 537-4569-15. Annual standpipe rental is payable in advance - other lengths of hire period will be invoiced retrospectively, All standpipes will be fitted with a back-flow prevention device in the form of a BS6282 double check valve, Water from a standpipe should not be consumed or used in food preparation, All fire hydrants in public streets and highways are our responsibility, Please report to Aquam on 0844 381 4909 if you have faulty or leaking equipment, Charges will apply if you are found using a standpipe without permission, We reserve the right to tell you not to use any specified hydrants, where necessary, due to operational needs or in event of a drought, The fire services have direct access to fire hydrants/standpipes and can use them free of charge for firefighting and training purposes. How to get a quote ... Thames Water Utilities Limited Registered in England and Wales. How to get a quote ... Thames Water Utilities Limited Registered in England and Wales. All charges are calculated at point of application. By 2101, the 2011 water demand of 1,225 million liters a day grew 90% under Business as Usual, 69% under Light Green, and 46% under Dark Green. It can take several months to get permission. These may need to be carried out at night, when flow in the sewer is less. New or replacement water supply . If you wish, you can delete our cookies at any time. To find out more please visit, The period for which the licence is required, Only metered standpipes issued by Aquam will be authorised to be connected to our network. Projected households were generated by property type, occupancy, and ethnicity for Thames Water’s resource zones for 2011 to 2101 and multiplied by projected PHCs to yield water-demand projections. Most properties are connected to a surface water sewer or combined sewer, which is why we charge for surface water drainage. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Thames Water Utilities Limited Registered in England and Wales. It looks like the browser you’re using is no longer supported or is out of date. Lines are open Monday to Friday 7.30am – 5pm and Saturday 8am – 12pm. To use a standpipe on our water network, you must have a licence and hire a metered standpipe from our service provider, Aquam. Method of connection can add time and cost. Open page menu Domestic and small commercial . We use cookies to ensure that we give you the best experience on our website. Connection to a trunk or chemical sewer may cause delays and additional costs: Our technical team will review your application and call you within 14 calendar days to confirm whether we require more information or whether we will process your application under Section 107 of the Act. VAT registration no GB 537-4569-15. If any issues are found, we will discuss the next steps required with you. © 2001 - 2020 Thames Water Utilities Limited, all rights reserved. Connecting directly to a trunk or chemical sewer can be complex and dangerous. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. Man-entry surveys may be required to determine the line, level and condition of the sewer.