Sorry to ask you these kind of questions since I don't leave in India for past 14 years and bit cut off with all the things happening here. We have employed a management company - but as it's the weekend have no way of getting in touch with them, and they have proved fairly useless up to this point anyway. The water is leaking from multiple places causing damage to the furniture and the walls. This is not common, but it sometimes occurs if … For further details, please consult the help menu in your internet browser or the documentation that came with your device. On the subject of excess, how can they raise the excess to £2,500 for a new claim. Is there something from the management company to outline what should be done in an emergency fromt he pov of the building? Water could be leaking from a pipe behind the washing machine or a concealed pipe so lack of water upstairs is no sign that it isn't coming from there, which it will be. You are deemed to accept and agree to this by using our site and submitting information to Us. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you (see section 12); The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14); The right to be forgotten – i.e. I know this sounds weird but are you the ground floor with 2 flats above? Please advice me what can i do.and suggest me the best lawyer in Pune to file the case for above flat owenr. For more than year my parents are facing water leakage from the ceiling in one of the room. Tanta - Management company has no emergency number. 10:24 AM, 11th September 2014 About 6 years ago. Is it a Co-operative Society? If you're. It would sound like it is the owner of the flat above or is the free-holder (depending on if it is something in the flat or part of the 'fabric of the building'). These Cookies are shown below in section 13.5. Water leak from flat above. We have a ground floor flat, and unfortunatley there was a water leak from the flat upstairs. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. Recently there was an overflow in the bathroom in the upstairs flat that caused damage to my property. you will be claiming any costs from him via your insurance company. I really want to know who is responsible and what legal measures I can take?