PlumbingForce came and told me it was a suspected drain collapse. Email or phone today to contact Drainage Durham for drainage experts in Durham. © 2020 Trustpilot A/S. At Drainage Durham we are drainage specialists covering Durham. Each time we requested them at short notice and they were able to attend and carry out the works requested.Lanes Ops arrived with all the correct paperwork (RAMS) and all the correct physical tickets for confined space entry.I have found them to be very knowledgeable & professional. Due to the fact that early identification of problems can prevent expensive bills in the future, our domestic CCTV drain survey is becoming exponentially more popular We've hired well - versed engineers equipped with state - of - the - art gear to carry out accurate inspections that plainly present the problem and then offer up solutions. Saga eventually took the job off Lanes and passed it to Metro-Rod. We Understand As a tenant, home owner or landlord, you will from time to time experience the discomfort of blocked toilets or drains around the home. Very good service and good quality of work, normally fixed first time final reports could be quicker. Very poor customer service!!! Within an hour the engineer was with me. For most people in Chilton Lane, the fact that the team at Drainage Durham offers the best prices and top quality service means that they are the domestic drain unblocking and cleaning service of choice. The most effective way to clean your sewer is the Drainage Durham way, with the use of a high pressure water jetting unit. Once you try the Drainage Durham way, you'll be our loyal client for keeps! Domestic Blockage from a downstairs sink and loo to the main drain (in Tamworth, Staffs). Everything you need to know about working for Lanes Group - the UK's largest privately owned drainage contractor - from in-depth job descriptions and staff stories to new vacancies and much more. Our friendly, helpful and transparent approach to service is something we're very proud of. Cleared all my very badly blocked storm drains and left me with a diagram of the system. I will be seeking address via the legal process. Very poor and unprofessional service, would highly recommend Micro-Rod but certainley not Lanes. He was extremely helpful and arrived with all the necessary equipment including a camera for searching the drain, he confirmed it was still well and truly blocked. The pipe was blocked with cement, Josh did all he could to remove the cement with no joy.we then used lanes to have the pipe rerouted and and part of the drive taken up and replaced with stones to absorb any rainful - Wayne and Danny were an absolute pleasure to have at the house, they kept me updated all day on what they were doing and also ensured i was happy with the work they had done before they left.it didnt stop there - the next day (today) has been a day of heavy rain, they have turned up in the van to make sure all is ok and working as it should be - i didnt even ask for this, they have done it to ensure all is ok.I have been absolutely blown away by the good customer service and work shown by Ian, Waybe, Josh and Danny. Sewer blockages happen when there is an excessive build - up of soap, fat and grease. Lanes Group plc / Lanes for Drains. We are very heavily ba... sed within the industrial and commercial sector too! Have been using Lanes for a while now, great communication and fast turnaround.Particularly invaluable service from Vicky Smith who is always more than helpful, a credit to the Lanes Group! We can now see that the three gullets are open. We’re more than just a rodding company. The pumber arrived and informed us Lanes had decided to cancel the appointment and confirmed it was still blocked. Saga was contatced again and an appointment was made for both plumber and Lanes. 295 were here. Poor customer service.I have phoned several times and emailed asking for a quote and clarification of the work needed to sort out my drainage problem. Investing in the most advanced technology, has given the AQS teams the resources to deliver services in a way previously not available in the Irish market. We at Drainage Durham are proud to offer high - standard solutions to your domestic sewer problems. Blocked drains, pipes, sinks and toilets can be very inconveniencing and harmful, and that's why you need a drainage company that can provide swift emergency services. What began as a Leeds-based drainage company, the Lanes Group is now firmly established at the pinnacle of … Contacted here within 2 hours and Charlie plymouth depot fixed it very pleased polite and efficient top guy legend . This did not include a breakdown. Special thanks to Sian Wyn Jones for all her help getting this done in such a tight turn around. This in turn caused a leak and flood to my neighbour below. They managed to slot me in straight away and the drainage expert came to the house, I didn't even need to be there, and the survey was done with a super quick turn around. The people are charming and it is a difficult time but still I would not recommend this company. That’s why you will find our ideology in UKDN Waterflow (LG) Limited and AQS, as well as Lanes for Drains. Phoned the Middlesbrough branch, arrived within an hour of telephoning, jetted, unblocked, job done in half an hour ! Lanes response was quick and efficient at a time when others weren’t operating or didn’t have the necessary equipment and for the 4 months we needed them their Chester people did a great job. Whether national or regional, our clients benefit from local delivery points, and our ability to move resources easily across the depot network to wherever they are needed. Commitment to product innovation, customer service and the health, safety and well being of our people and the public, form the cornerstones of our operation. We are always in your neighbourhood, and have every tool necessary to solve any kind of problem It's just one simple call before You're delighting in our fixed prices, without a call out service fee. Create New Account. Absolutely fantastic customer service! Please also look at previous negative reviews which also state they lie in their reports.