I will let the team know. All rights reserved. Just remember to claim every year. There is no such thing as a register for disabled people. You can apply by downloading our WaterSure Wales application form. Some companies and organisations offer discounts for disabled people and their carers – read on to find out what you could save. Enjoy our world-class tap water. Are Thames Water doing anything proactive to make people aware? As a not for profit organisation, we don't use cookies for advertising. People with (not limited to) Crohn's Disease, are entitled to a discount off the metered water rate. Accept and close Links on our site are monetised, but this never affects which deals get posted. Customers whose household income is less than £16,105 (£19,565 in London) excluding disability benefits. We do raise awareness about it throughout the year. Free water in Scotland is understandable considering the abundance of it. I have no idea when such scheme was available. Really useful input - thank you so much for signing up and being part of the Thames Water Community. have 3 or more children under the age of 19 living at your home who you can claim Child Benefit for, or, have a member of your household with a medical condition that requires significant use of extra water, Income related Employment & Support Allowance, Child Tax Credit (except families in receipt of the family element only), Weeping Skin (eczema, psoriasis, varicose ulceration), Renal failure requiring home dialysis (except where the healthy authority contributes to the cost of the dialysis. Saturday, Sunday and Bank Holidays, closed. Really useful input - thank you so much for signing up and being part of the Thames Water Community. Very interesting - I wonder how many people even know this. Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. If you'd like to have a meter fitted to qualify, please complete the WaterSure Wales application form, including the meter application form on page 5. WaterSure caps your annual metered bill amount so you won’t pay over a certain amount for the year, no matter what your actual consumption is. Additional services on offer support individuals with vision or hearing impairments, through alternate billing and contact channels. Get the latest reports, press releases & customer research delivered to your inbox. For example, you build an extension on your property to create a wheelchair-accessible bathroom. With the Welsh Government introducing lockdown measures in areas across Wales, we are having to take additional precautions to help keep our colleagues and customers safe in these areas. Read useful information about water supply, help with bills, water use and advice. I was having a look around for any discount schemes for my parents and found this; its pretty useful for those eligible who are struggling with the rising cost of living. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Covid 19 – Our customers in local lockdown areas. you, or any member of your household, have one of the following medical conditions, which causes significant extra water use: weeping skin disease (eczema, psoriasis, varicose ulceration), renal failure requiring home dialysis (except where the health authority contributes to the cost of the water used in dialysis), other medical conditions can be accepted if the condition uses significant amounts of water and is supported by a signed certificate issued by a Doctor or registered practitioner". The home must be the main residence for the disabled person and must have one of the following: An additional bathroom or kitchen for use by the disabled person Create an alert and get notified of similar deals, Not great if you're in a United Utilities area, thanks for posting …Not great if you're in a United Utilities area, thanks for posting though! Thanks for you suggestion, that's a really good idea! Your debt will be passed onto your new supplier. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. We use Cookies: By using this website, you consent to their use. I don’t understand why you have to pay i …Free water in Scotland ?????? Most water companies have affordability schemes but they go by other names. We work to make sure your voice is heard on the big water industry issues that affect you. Are Thames Water doing anything proactive to make people aware? 2366777. COVID-19: What financial support is available? You can switch even if you have up to £500 debt on your energy bill. As I mentioned we will be doing more pieces around it on community. It's a great service for our customers with disabilities, be sure you forward on this link to your relatives, in case they aren't aware about the scheme! If you have a water meter and you receive certain benefits (e.g. Please get in touch with us as usual and we will advise you what will happen next. Water companies offer a variety of discount schemes for certain customers. Reductions for the disabled • Reductions for carers. Both the National Trust and English Heritage give free entry to companions or carers of disabled visitors. Thames Water – WaterHelp. Did you know that people with some disabilities are entitled to a discount on their water bills? Hi, agreed this is really good news. Need help sorting out your debts, have credit questions or want pensions guidance? For people on a water meter you can claim water sure. We are temporarily limiting visits to households in these areas to doing emergency or essential works. This includes a 50% discount on River Roamer tickets, single tickets and season tickets. Thank you for your post and you're right, we have a scheme called WaterSure that can help assist our customers! Lots of theatres offer discounted tickets for disabled people. Your property is used for commercial purposes. Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY. Very interesting - I wonder how many people even know this. If your mate needs any further assistance they can give our Priority Services team a call, 0800 009 3652 or email ecs@thameswater.co.uk. Some libraries offer the following services at a reduced rate or free of charge to disabled people: This varies from one local authority to another. Did you know that people with some disabilities are entitled to a discount on their water bills? Alternatively you could show a copy of your blue badge or your disabled bus pass. Thames Water - Customer Assistance Fund.